Product Safety Improvement Notices & Recalls

We take the safety of every child and every one of our products very seriously. Sometimes we need to advise you of updates to a product, or provide you with the facts behind an external review.

If you have a question or concern after reading any of the below, please do get in touch with our expert team who will be happy to help.

Venture All Stars DUO Playpen - Product Safety Improvement Notice

Model: All Stars DUO Baby Playpen

Affected Items: This only applies to playpens that have paper based stickers. No other batches or models are affected.

Whilst this product has been tested and fully approved to European and British safety standards, it has been identified that a small number of stickers may have been affected by a packing issue, resulting in creases on the sticker face.

Although the risk is low, and the number of units effected is very small we take product safety very seriously. Therefore we would like to provide any customer with paper based stickers a pack of new and improved stickers free of charge!

What to do: Email [email protected] with the information below to arrange for a pack to be sent out to you.

Name & Email Address

Order Number

Place of Purchase

Venture Hush Bedside Crib - Safety Notice - April 2020

IMPORTANT SAFETY WARNING

Venture would like to alert customers who have previously purchased the Venture Hush beside crib of a
warning that has been raised in regards to construction and stability risk when the crib is in a standalone
mode.

Customers using the Venture Hush Crib are advised to follow the correct installation method when using the
bedside crib in a standalone mode.

FEET ADJUSTMENT
WARNING :
When constructing the bedside crib ensure the spring loaded feet are set in their FULLY EXTENDED MODE
when using as a standalone crib, failure to do so could cause the crib to become unstable.
If you have a affected crib, please recheck the adjustable feet if being used in a standalone mode.

DROPSIDE
WARNING :
Please ensure that when re-attaching the dropside mechanism back to the frame, you hear an audible
'click' to indicate the mechanism is properly located and secure. Always check the stability of the
dropside after re-attaching.

WARNING :
This product is only to be used by a responsible adult.

If you have any queries please do not hesitate to contact us at [email protected]

We apologise for any inconvenience caused.

Model Numbers Affected - V345 V346
Barcode - 0634114015379/0634114015362
Date of Manufacture - 01-03-2019 – 01-10-2019

Venture All Stars JOY Playpen - Safety Notice - July 2019

Venture would like to alert customers who have previously purchased the Venture All Stars JOY Playpen of an issue that has been raised in regards to the drawstring bag supplied with the product. Customers are advised to either remove the drawstring from the bag, or dispose of the bag entirely due to the risk of suffocation.

Venture are currently working on a new an improved bag, designed to alleviate any potential risks of suffocation.
If you would like any further information on this safety notice please contact us at [email protected]

We apologise for any inconvenience caused.

02-07-2019
Product affected

Venture All Stars Joy Playpen
 - V322